The citizen-innovator
نویسنده
چکیده
A growing body of literature investigates the role of users in innovation processes of new products. This essay examines whether it is feasible to transfer and adapt these findings from the context of corporate product innovation to public innovations in infrastructure, policy, ordinances, etc. Based on the shortcomings of conventional market research, as acknowledged in the literature on userinnovators, the paper develops a conceptual framework of the mechanisms that operate when citizeninnovators are at work. This model identifies different ontological and epistemological assumptions behind expert-driven and participatory innovation processes, thus informing both, the debate on userand citizen-innovators. Finally, this framework is assessed in light of empirical information from a case study of participatory infrastructure development.
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